Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

My house had frozen broken pipes and I had put a claim in and the insurance sent me a check because I had to pay the plumber out of my own pocket 10,000$ to get my heat back on. The insurance sent a check with my name and ditech on it.

I had to send the check to ditech so they can endorse it and send it back to me. It's been 2 months and they said it's still in process. I'm behind on mortgage because I paid out of pocket. Why is ditech taking so long.

The insurance already investigated and everything is in order. Ditech is terrible I don't want anyone to go through what I'm going through.

Product or Service Mentioned: Ditech Mortgage.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Apr 16.
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