My house had frozen broken pipes and I had put a claim in and the insurance sent me a check because I had to pay the plumber out of my own pocket 10,000$ to get my heat back on. The insurance sent a check with my name and ditech on it.
I had to send the check to ditech so they can endorse it and send it back to me. It's been 2 months and they said it's still in process. I'm behind on mortgage because I paid out of pocket. Why is ditech taking so long.
The insurance already investigated and everything is in order. Ditech is terrible I don't want anyone to go through what I'm going through.
Product or Service Mentioned: Ditech Mortgage.
Reason of review: Problems with payment.