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Ditech
Reviews and Complaints
Reviews Chart
3.2M
CLAIMED LOSSES
483
TOTAL REVIEWS
97.9K
PAGE VIEWS
Forgery
Update by user Feb 08, 2020
The state authorities will handle this
Update by user Feb 08, 2020
This is very disturbing I brought my home in 1994 and no one will takw it away from me I am a widow and part military I payment left is 1,500.00 dollar's something not right with this and I smell a rat
Original review posted by user Feb 08, 2020
I just got my mail and the letter said new owner of your property as it sold for 31,590.00 I home is just about paid for and I owe 1,200.00 this is schemes from ditech I will be at the news station Monday morning and to the state attorney office also you Crook will never get away with this never evil never wins thank God my receipts in bank statement prove that my payments is made on time ID
Service
Ditech Mortgage
Pros
- Rotton crooks
Cons
- Predatory loan practices rude discourteous
Loss
$81000
Preferred solution
My house payment
Do your best to never be involed with this company.
Ditech has the worst customer service ever. As I am writing this I have been on hold for over 98 minutes. This is the third call we have made for the same problem. Every time we call we get a different answer and no results. still on hold.
ID
Location
Temecula, California
Stay away
I had 2 nd mortgage with dietech when paid off they tried to for lose on me for money I didn't owe and had kept payments unapplied that were due to be refunded back to me had to get lawyer after them to straighten out try to cheat you if they can
ID
Location
Upper Dublin, Pennsylvania
Service
Ditech Mortgage
Reason of review
Problems with payment
Loss
$1000
Preferred solution
Full refund
Modifications
I have not heard any information on my modification based received my completed copy they sent me a letter stating that they would let me know of the outcome and within 30 days and it's past 30 days so trying to find out what's going on
ID
Service
Ditech Loan Modification
Reason of review
Poor customer service
Do not deal with Ditech, they are totally unorganized.
They have put a charge off on my account. For a check they lost.
ID
Pros
- Rotton crooks
Cons
- Lack of concern for my money
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Let the company propose a solution
Do not do business wuth them
This company does not have a clue on how to read their own statements. Monies not applied correctly. I had house insurance with an outside company that was renewed every year through Ditech with a payment scheduled and escrow schedule throughout the year. Ditech did not do that for 2019 instead I paid insurance monthly and had their name listed as the mortgage co. Letters sent, emails sent. They slapped insurance on it and still made me pay for their mistake. The excuse that i got was "it was our fault but someone has to pay for it" worst experience ever. I paid off my mortgage in NOV. and yet to receive my clear title to my home.
ID
Location
Longview, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNOOOOOOO
Refinanced a home loan and can't seem to get my escrow account or suspense account money back from them...it's a total of $3,426.50...have been trying to get this money for 6 months!!! I am in the middle of my 9th phone call to this company. I keep getting the run-around from these people. The refinance was the result of my daughter passing away and they are just making this linger on....of all the companies I've dealt with since my daughter's passing, this is the ONLY company that's giving me the run around.
ID
Location
Minneapolis, Minnesota
Cons
- Poor customer service
- Timeliness of responses
Reason of review
Not reissuing checks that expired
Loss
$3427
Preferred solution
Full refund
BEWARE! STAY AWAY!
I have been trying for a week to get a payoff faxed to my title company - I sold my house and closed on it last week and the title company still has not received a fax payoff notice from Ditech. Absolutely HORRENDOUS. I have a legal person that I found on LinkedIn who said she is escalating. We will see if the title company gets the payoff faxed to them today. If your mortgage gets sold to this company..RUN! RUN! RUN!
ID
Location
Troy, Michigan
Stop don't use this *** company
I sold my house after the death of my husband and nine months late am still trying to get my escrow money. I get the same answer every time I call which is the check has been mailed,well guess what nine months later and 20 phone calls and 1o fax request I don't have a check.
ID
Service
Ditech Mortgage
Reason of review
Poor customer service
Loss
$3
Preferred solution
Full refund
So ditech is in the middle of a bankruptcy. I make all the payments on time. SO I get a letter saying RESDEV has now bought origination work from Ditech that I should continue to pay Ditech and if I have any questions call Ditech unless I want to refinance then call...
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ID
Location
Fishers, Indiana
Product
Ditech Account
No no no just no
They are what nightmares are made of. Endless sleepless nights trying to deal with Ditech. I dont know what else to do but sell my beloved home because of their actions. They have changed my interest rate on my fixed locked in interest rate and keep adding charges and doubling, trippling my payment. I have been in my home for 20 years. Every since they took over financing Ive been through pure *** Anxiety, depression.Sad I can not live in peace ....because of Ditech
ID
Cons
- Just dont use them
Reason of review
Poor customer service
Loss
$120
Preferred solution
Move
NOXIOUS WEEDS COMPLAINT
To whom it may concern, I am writing to inform you that upon routinely monitoring the area; your property at 104 Robinson Street Taylor, TX 76574 is still in violation. Please contact code enforcement at the information provided below with an action plan to clear this violation. Photos can be included if needed to verify the outstanding violations. I believe that maintaining an open line of communication ensures success. If you should have any questions or concerns please feel free to reach out. As a reminder, Sec. 18-26. - Prohibited. All persons who own, occupy or possess any real property and premises shall keep the premises mowed, and shall keep such property reasonably free of noxious weeds, tall grasses and underbrush. No grass can exceed 12 inches in height and underbrush cannot exceed 18 inches in height. Trees must be trimmed so that the canopy is no closer than seven feet to the natural ground, and no closer than 12 feet above the top of the curb or edge of pavement. It shall be unlawful for the owner or occupant of any real estate or improvements thereon situated to permit stagnant water to remain upon said property or to permit any condition thereon as may be liable to produce disease or to permit any filth, carrion or other impure or unwholesome matter of any kind to accumulate, collect or remain in any house, building, establishment, lot, yard, parkway, or ground within this city or to permit any other objectionable unsightly or unsanitary matter of whatever nature to grow, collect, accumulate or to remain on any lot or parkway in the city except as provided by sections 18-30 and 18-31. (Ord. No. 74-10, §§ 1, 2, 6-25-1974; Ord. No. 2003-4, § 3, 2-13-2003) 
ID
Reason of review
noxious weeds on property lot
Preferred solution
operate a brush hog and scrape lot down of weeds
Wheres my money going?
We have had great expirences with this company since 2000 until this year. They had my payments set up for automatic pay. I had noticed they didnt take payment and tried to call but never got ahols of anyone for a couple months and was not allowed to make online payments. Well it turned out they were going through bankruptcy. Well fastforward to april when we finally made concact with a person they informed us that they closed our old account and we got a new account number but they didnt know how to apply a payment i guess because up until yesterday i had 3090 held in suspence with an unrealistic balance of 5800. Okay today i check and in suspense we have 517 but the rest of the 3090 qent awol because the balance is still 5800. We are getting threats of them taking our home and its really making me nd my family upset. What are they doing with our money? At this point they can have the pile of junk becuse it was junk when we purchased it 19 years ago. But seriously wheres our money going?
ID
Location
Yakima, Washington
The worst group of educated idiots.
My father passed so my mom was left to pay the mortgage. Both his an her name was on the paperwork. Diatec refused to talk to her. Sued a dead man. And still expects her to make a payment even though she doesn’t exist to them. That a bunch of crap
ID
Service
Ditech Mortgage
Reason of review
Poor customer service
Loss
$7000
Preferred solution
Get good help, jas is of no help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefunds that never come from Greentree-Ditech Financial
I am looking for a lawyer now to help get the money back that they took from me. Hopefully I will get resolution soon from this nightmare since 2015 to 2018 dealing with double charges for Hazard insurance and earthquake insurance in Connecticut.
ID
Service
Ditech Mortgage
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I also received no information from Ditech and yet recieved statementsand made payments to Ditech till December when I could not get through phone lines to make a payment. I received no notifications at all.
Phone lines closed on a weekday, website says company closed. Trued by online search to find who it is sold to, they say they have my mortgage but call back Jan 8th, nope cannot get through, now say they do not have my account! No info on who to pay. They are trying to create foreclosure 30 year loan!
Never in my life.
No one is helping us. We are screwed!