Ditech Reviews and Complaints
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Customers don't like
- Horrible customer service
- No accountablity
- Unethical lying gross stupidity
Customers like
- Rotton crooks
- Website was easy
- Some representatives are very nice
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I received a check for overage in my escrow account after a refi. Some how I held the check beyond the 90 days of validity. First call, they told me to email them a copy of the check and it would be reissued right away. Two months later I called for the second time....
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Long story short, if you ever have a storm claim on your property, they will put you through the ringer getting the money from them for your repairs. They will not put anything in writing as to what is required or how they will disperse your funds, and each time you...
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Ditech - How to get my house or money back
Can i get any help from u to get them to help
Ditech in Fort Washington, Pennsylvania - Escrow servicing is the pits!!
Paid a calculated escrow shortage of $146 which still increased my monthly bill by $9 per month. I sent in marked for escrow the additional $9 per month for 11 months - at receipt of this notice of increase to my monthly bill. This should have covered the escrow so that my monthly bill could return to the previous amount. Was told that this would not cause a decrease in my bill at all. I insisted on a recalculation of my escrow at beginning of the previous month-( the first month of bill increase). Got a notice today that they have reworked my escrow and will be sending me a check for more than my two payments for escrow shortage within 7 days. This is wrong! I want my monthly note decreased- not money back! Who works in the escrow department?
Product
I didn't like
- Could not provide solution to my minor issue
- Refuses to keep my payment the same
Ditech in Vancouver, British Columbia - Worst experience ever!
OMG they are disgusting! Can not get anything right, so mean on the phone, unprofessional you can call 1 cs person and then 2 minutes later call another and get another answer. They need to be sued. Simple tasks like changing insurance companies is a nightmare. Lets all get lawyers!
Ditech - How they sold my house right under my feet
took out loan on house and then they sold my house and left me on street homeless and didn't do anything to help me just keep give different numbers
Product
I didn't like
- Promises not followed through with
- Unethical lying gross stupidity
- Horrible customer service
I have never experienced such poor customer service since Ditech took over the previous loan company. The IRS has superior customer service. What does that tell you? Earlier this sumner, i needed dental work. I requested a deferral and was told i had to skip a payment...
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I am 100 percent Disabled Veteran and I do not have to pay a property taxes. I just bought a house and my mortgage company sold my mortgage to Ditech. I called 20 times in a week trying to find out if they received the letter that I sent them, it shows that I don't...
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Ditech - Liars thief crooks
Paid them 60000fir mortgage now they claim they never held collateral i cant get title from these crooks
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Ditech - Liars thief crooks
Paid the phoneys 60000 to pay off a doublewide.cannot get titles one lie after another claims the took my mortgage from Taylor Bean and Whitaker with no titles heldto my home.just like me enough to loan me 60000 unsecured.where our govt when we need help to thiefs like Dietech
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I have had horrible experience with Ditech's customer service.