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I am a personal representative for a client that had a Ditech loan - my client was hospitalized and her brother moved in the house and stopped making payments. When the house went into foreclosure Ditech allowed the girlfriend of the brother to modify the loan using my...
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#1259021
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Ditech - Mortgage questions

Worst customer service ever you get transferred and transferred to people that still can’t answer your question you asked to speak to a supervisor and they put a stupid team lead on the phone it was a simple question about my loan I don’t call away early maybe I’ll just take my mortgage with someone else since I can’t seem to get their *** together
1.0
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#1256687
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They are HORRIBLE! They never answer emails - and if they do (2 weeks later) it's not even about the question asked. Every customer service person I have talked to in the last 3 weeks has given me a different story and flat out lied. I paid my mortgage off the first...
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1.3
I didn't like
  • Online services
  • Staff they are idiots
  • Credit reporting
#1256614
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Ever since Ditech took over my mortgage, it has been impossible to get on their website. The same error message always came up , for 2 years...!!! I have to live abroad extendedly caring for a dying parent, so paper statements cannot reach me on time. So logging into...
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1.0
I didn't like
  • Unprofessional treatment of customer
#1253193
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Ever since my mortgage was sold to ditech, it has been impossible to log into their website. Calling them n speaking even to their supervisor yielded nothing other than ... dont use iphones ... use laptop or pc ?!, we can all get on the website over here..' must be...
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#1253180
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It is ongoing. Trying to buy a property foreclosed on by Ditech. They have not been able to sell it for 4+ years. Offered them $24,000 two months ago. They said this was acceptable at least ten times. Getting ready to close on this Tuesday and they call Friday before...
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1.0
#1249595
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I believe Ditech intentionally ruined my credit in order to force me into a new 40 year mortgage with them after hurricane Irma. Until feburary 2018 my was 727. Ditech said they made an error and reported my mortgage as a revolving charge account with a balance of...
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#1245080
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Foreclosed on home afterrefusing payoff info or mortgage payment. After securing refince Dutech refused to give payoff amount. Then refused to acknowledge admin of estate or lawyer and forclosed on house. Disabled veteran had to claim bankruptcy to stop foreclosure,...
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1.0
#1238641
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Ditech - How tofind lawyer

After refusing paymentand refusing togive payoff info,ditech forclosed on house. Looking tofile lawsiut against tbem
#1238634
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Contact Ditech

Mailing Address:
Ditech Financial LLC
1100 Virginia Drive Mail Code 190-FTW-L05
Ft. Washington, PA 19034
USA
Phone:
(800) 348-3243
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Ditech Products and Services

All Ditech Products
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Ditech - Foreclosure after refusal to give payoff amount

After refusing payment, ditech refused to,speak to anyone.after securing a new mortgage,ditech refused to give a,payoff amount,causing the,closing to be cancelled. They then foreclosed onthe house
1.0
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Customer service
Diversity of Products or Services
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Website
#1238630
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