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They charge us tax on a lot and not the home. Therefore, increasing our payment by $400.

Hoping we will go into default. Ditech plays around with the taxes and insurance in escrow. They cause a shortage and then wants you to send a lump sum payment or increase your monthly payment by a tremendous amount. I have never experienced this with a mortgage company.

Always, the increase or decrease was small amounts. The amount they deal with could put someone in a bad financial situation. Therefore, this company is doing terrible manipulation of taxes and insurance analysis. The manager Maria was argumentative and condescending.

She was trying to defend their practice by putting the blame on me. She escalating the conversation into a shouting match.

Reason of review: Problems with payment.

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Cachet Siv

I experienced a similar situation. They said my escrow was $1420 short, raising my mortgage payment $150 per month.

I paid the shortage, but instead of applying it to escrow, they paid ahead my mortgage.

Nothing gets done talking over the phone. When I try to email them (6 times) they say there was an error, and to contact customer service by phone.Who can I complain to about DITECH?clyde tucker

Guest

Request your whole Master File of your loan and don't let them not give it to you. Keep on them about getting it.

You need to see what they're doing with your money. Ditech f/n/a Green Tree Servicing still has the same customer service. They're rude and never give you a straight answer. It is more profitable for them to make you go into foreclosure.

That's what happened to me. The took my forced placed insurance out of my escrow account and I found out later they violated my Deed of Trust. I had to pay over $200 a month extra when I was supporting two kids. They refused to help me or explain why they wouldn't take the money from my escrow account which had over $2000 in it.

They hire people who don't care if you lose your home. The reps have no conscience and I hope it comes back on them some day

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