Ditech - Horrible company
I've strongly considered seeking a lawyer. I've set up payments multiple times.
A week later I receive a letter saying I owe and get hit with late fees. I try to call and it goes straight to "Eric Grays" voicemail. Who mind you, is extremely rude IF and only IF he ever returns a phone call. I've received other certified letters threating to take my home only to call and be told to disregard.
This company is one of the WORST companies I've had to deal with.
I did not choose DiTech, I was forced due to them buying GreenTree. We should be able to change mortgage lenders in this type of situation.
Reason of review: Poor customer service.
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Comments
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Anonymous .these complaints are real cfp is a joke. How ditch is allowed to continue is mind boggling.
Contact the Consumer Financial Protection Bureau. Green Tree Servicing was a subsidiary of Ditech in 2012.
They forced me into foreclosure with threats. I didn't know about the lawsuit that the CFPB and the Feds won until this year. I have made a complaint against them even though it's almost 5 years old. Are they your servicer or owner of your loan.
Get a copy of your promissory note and it will tell you when your payment is due by and how much the late fee is and make sure it's your signature on the note!!! I recently got mine and it was a forged signature. I am making every complaint I can with every government agency possible because these companies don't care about the customer and never have. It is more profitable for them to force you into a foreclosure than to service your loan.
More than likely Fannie Mae or Freddie Mac is the owner of your loan. Ask Ditech who owns the loan if you don't know. Mine originated with Countrywide which Bank of America bought and then went to Green Tree. I had to find out for myself that none of these people owned my loan.
They were just a "loan servicer" for Fannie Mae.
The Federal Housing Financial Authority is the conservator for these GSE's. If enough people complain they will take action to stop it.