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Ditech services my current mortgage, so when I wanted to refinance they seemed like an easy choice. Well....they were so easy that they didn't bother to call me when they added .75 origination fee.

They didn't bother to call me when they determined that I should do a debt consolidation instead of a cash out. They didn't bother to respond to any of my inquiries over the past month that my file has "been in underwriting".

If you're looking for a lender who will bait you in with a great deal then completely change the terms without the simple courtesy of a phone call, Ditech's your company. My business will be going elsewhere.

Review about: Ditech Mortgage Refinance.

Reason of review: Poor customer service.

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