Not resolved

Every month I try to log into the Ditech website. I almost always have to try to log in 5 - 6 times before it lets me in, but it eventually lets me in.

Today I have tried about 10-12 times and it still hasn't let me in. It takes my username and password, and even takes me to the screen to answer the "secret question". After answering the secret question, it takes me right back to the log in screen. Trying to get into my account is like pulling teeth.

From all the other bad reviews I've seen here, I'm a little worried about them holding the mortgage on my house, even though I'm all paid up. I pay more than the minimum most months.

My mortgage was sold to them. I didn't choose to have them as a mortgage company.

Review about: Ditech Website.

Reason of review: website is really messed up.

Preferred solution: Hire someone to fix the website so that it works well.

I didn't like: Logging in 6-15 times before it lets me in.

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