Product: Ditech Home Loan Clear all filters (22 of 22 reviews match)
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Ditech Home Loan Review

HORRIBLE. My title company could not get loan payoff in timely manner. On hold one time for 2 hours and had to hang up. I mysel wasted 3 hours on hold.
1.0
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Customer service
Product
Ditech Home Loan
#906960
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DiTech bought my loan from GMAC several years ago. When GMAC originated the loan, they improperly completed paperwork with the Department of the Interior. The home is on leased Indian land. I recently wanted to place the property in my Family Trust and my attorney...
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Ditech Home Loan
#900931
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Ditech Home Loan Review

I too became a causuality, I did report them to CFP. To my surprise answered my complaint faster than my modification attempt.
Product
Ditech Home Loan
#896209
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My townhome sold on May 13th at which time my loan was paid in full. According to my account information online and a letter I received from Ditech, my escrow refund was cut on May 30th. I gave it another couple of weeks to arrive, it never did. I contacted Ditech...
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Anonymous
Anonymous

I sold my house in May 13 and still no escrow refund either. They told me it's been mailed and it's been another week with no check. Also reported loan on my credit twice said...

1.1
Product
Ditech Home Loan
I didn't like
  • No accountablity
#874999
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My loan was sold to ditech recently. Right before the transfer, original company had done an escrow analysis and lowered my monthly payment. It has taken over 3 months and many phone calls, always being forced to talk to someone different to get the correction made....
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Anonymous
Jlattamarr

Finally talked to "Lonnie" in customer service and after a couple of tries made it right. Request to talk to Lonnie, he is of some authority over there. But it took at least 6...

1.0
Product
Ditech Home Loan
#850042
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Green Tree Mortgage sold out Change names to Ditech
99% going to 9% and they make harder to pay off this home loan that I own on.This mine 3rd bank loan sold out got now !Feels like I been cheated out funds and makes it harder to save funds.I still have the old bank Title loan that's is maybe no good to used.? Ditech...
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Anonymous
Anonymous

You keep that old bank title & march yourself into an attorney.What they are doing is fraud, misappropriation of funds, theft & extortion. You've got yourself a good case if y...

3.0
Product
Ditech Home Loan
I liked
  • Website was easy
I didn't like
  • Very high interest rate
#848115
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Ditech did not credit my payments to my mortgage payment, but to my principle. Then the phone calls started. I had to explain over and over if they would just look at their computer record, they would see that I paid it. How long does it take this company to transfer...
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Product
Ditech Home Loan
#842972
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I have been working with Ditech now since feb 2016 and still have not closed on my house.they knew that my house was under contract and had couple months to get it done..i wwnt over all the information that they needed and they also claimed that they didnt receive...
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Anonymous
Anonymous

We are in the same situation. 30+ days and they just called to tell us they "just found out" that we have a house besides the one we are trying to buy. Really? Not only has it...

Product
Ditech Home Loan
#837457
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This is the worst company I have ever had to deal with.I was in the process of selling my house and they decided on their own that because no one lived in the house at the time they would just deem that it was not being taken care of and went and changed my locks. I...
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Anonymous
Anonymous

I just paid off my mortgage with this company Ditech/Greentree//Bank of America (one in the same) all the *** of the earth. and they are now saying it was a repo on my credit...

Product
Ditech Home Loan
#834488
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Ditech is absolutely hands down the worst customer service I've ever dealt with.The "representatives" that answer the calls are the most untrained employees ever. They don't even know what escrow is and they work for a mortgage company! I get frustrated, hang up, call...
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1.0
Product
Ditech Home Loan
#775213
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