Product: Ditech Home Loan Clear all filters (20 of 20 reviews match)
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My loan was sold to ditech recently. Right before the transfer, original company had done an escrow analysis and lowered my monthly payment. It has taken over 3 months and many phone calls, always being forced to talk to someone different to get the correction made....
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Anonymous
Jlattamarr

Finally talked to "Lonnie" in customer service and after a couple of tries made it right. Request to talk to Lonnie, he is of some authority over there. But it took at least 6...

1.0
Product
Ditech Home Loan
#850042
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Green Tree Mortgage sold out Change names to Ditech
99% going to 9% and they make harder to pay off this home loan that I own on.This mine 3rd bank loan sold out got now !Feels like I been cheated out funds and makes it harder to save funds.I still have the old bank Title loan that's is maybe no good to used.? Ditech...
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Anonymous
Anonymous

You keep that old bank title & march yourself into an attorney.What they are doing is fraud, misappropriation of funds, theft & extortion. You've got yourself a good case if y...

3.0
Product
Ditech Home Loan
I liked
  • Website was easy
I didn't like
  • Very high interest rate
#848115
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Ditech did not credit my payments to my mortgage payment, but to my principle. Then the phone calls started. I had to explain over and over if they would just look at their computer record, they would see that I paid it. How long does it take this company to transfer...
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Product
Ditech Home Loan
#842972
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I have been working with Ditech now since feb 2016 and still have not closed on my house.they knew that my house was under contract and had couple months to get it done..i wwnt over all the information that they needed and they also claimed that they didnt receive...
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Anonymous
Anonymous

We are in the same situation. 30+ days and they just called to tell us they "just found out" that we have a house besides the one we are trying to buy. Really? Not only has it...

Product
Ditech Home Loan
#837457
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This is the worst company I have ever had to deal with.I was in the process of selling my house and they decided on their own that because no one lived in the house at the time they would just deem that it was not being taken care of and went and changed my locks. I...
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Anonymous
Anonymous

I just paid off my mortgage with this company Ditech/Greentree//Bank of America (one in the same) all the *** of the earth. and they are now saying it was a repo on my credit...

Product
Ditech Home Loan
#834488
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Ditech is absolutely hands down the worst customer service I've ever dealt with.The "representatives" that answer the calls are the most untrained employees ever. They don't even know what escrow is and they work for a mortgage company! I get frustrated, hang up, call...
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1.0
Product
Ditech Home Loan
#775213
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My loan was sold from Greentree to Ditech after a divorce.Trying to refinance a home due to divorce and having more financial burden than I should, I became late on 1 payment. They were calling me all hours of the day, talking nasty to me, acting like I am a criminal....
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Anonymous
Anonymous

File a complaint with http://www.consumerfinance.gov/. I filed a complaint because they are not crediting my account. They have charged me an extra 30-40 dollars per month for...

Product
Ditech Home Loan
#726736
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House sustained significant damage from a hail storm.Homeowners insurance sent a check for $13K+ made out to me & Di Tech. Mailed endorsed check & required documentation on 9/25/15, have since found that it is noted as being received on 9/28/15. Was supposed to...
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Anonymous
Anonymous

I had a fire at a rental property and sent a $25k check from insurance company, certified, with all the required documentation to Ditech. The package was signed for on 10/6/1...

1.7
Product
Ditech Home Loan
I didn't like
  • Horrible customer service
#720457
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