Ditech purchased my home loan; I paid off the loan early. During the 90 day period it was to be recorded, DiTech reported to the credit bureau a past due of 60 days which resulted in my credit score dropping 125 points. They're idiots....spoke with Haley on Nov 17, 2016 a Ditech rep and she agreed that it was fouled up , spoke with Coty on 12/16/2016 and he was a little rude , telling me i was wrong, i have paperwork saying in may 2016 account...
Ditech took over my loan after squeezing out the little guy from my local area and got rid of jobs due to what they call "company needs and restructuring". Of the times that I've had to call their customer service line and not once have I been treated with respect and fact just the opposite. Their website although relatively easy to maneuver the fact that you can't make a partial payment online is absurd. As long as you're making payments it...
Greentree "sold" my mortgage to DiTech. I have never missed one payment and have proof that I paid each payment on time. However, I kept getting "late payment" letters and the accompanying fees. When I called, they said I missed a payment in the transition but there was no transition according to the representative, just a name change. So now they said I have to fax proof of payment to stop the fees. In addition, I got a notice of...
DiTech bought my loan from GMAC several years ago. When GMAC originated the loan, they improperly completed paperwork with the Department of the Interior. The home is on leased Indian land. I recently wanted to place the property in my Family Trust and my attorney discovered the document omission. Correcting the situation will be costly with fees from the Dept. of the Interior, the Bureau of Indian Affairs, and the local tribal organization....
My townhome sold on May 13th at which time my loan was paid in full. According to my account information online and a letter I received from Ditech, my escrow refund was cut on May 30th. I gave it another couple of weeks to arrive, it never did. I contacted Ditech and was told to give it another week,that it probably was not mailed out when it was cut. Called back after another week was told that it could not be released until 30 days of...
My loan was sold to ditech recently. Right before the transfer, original company had done an escrow analysis and lowered my monthly payment. It has taken over 3 months and many phone calls, always being forced to talk to someone different to get the correction made. Phone calls to me threatening collections because they would not credit my payments stating they were insufficient. Very rude. Finally spoke with Taylor in customer service who...
Since I had Ditch Change they over charge mine Interest Rate Has going up from 6% To 8% now to 8.99% going to 9% and they make harder to pay off this home loan that I own on.This mine 3rd bank loan sold out got now !Feels like I been cheated out funds and makes it harder to save funds.I still have the old bank Title loan that's is maybe no good to used.? Ditech maybe adding more then the last loan that I had.! Mine home is cheaply made needs...
Ditech did not credit my payments to my mortgage payment, but to my principle. Then the phone calls started. I had to explain over and over if they would just look at their computer record, they would see that I paid it. How long does it take this company to transfer money from one of their own accounts to another? Then the next month, after my payment was sent on the 29th, I started getting harassing calls again five days later, "where is your...
I have been working with Ditech now since feb 2016 and still have not closed on my house.they knew that my house was under contract and had couple months to get it done..i wwnt over all the information that they needed and they also claimed that they didnt receive everything so i would forward the previous emaol that had everything on it the first time and well there it is..ive had to sent over the same info over and over..alway said its with...
This is the worst company I have ever had to deal with.I was in the process of selling my house and they decided on their own that because no one lived in the house at the time they would just deem that it was not being taken care of and went and changed my locks. I was not behind in my payments nor did I receive a letter stating they were doing this.I did get it back but I wish they would sale my loan to someone else this is the worst mortgage...
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