I used Ditech to get a double wide. I've been in it 20+ years.
Still making payments, never missed one. This past fall, I filed an insurance claim and of course, since Ditech holds the paper, we had to sign off and give them the insurance check....so they could give half to construction people and then pay off when work completed. After all, it is their home.LOL Well....that was in Sept and they haven't released the check to anyone. I have an attorney and they keep demanding different documents....etc.
Has nothing to do with insurance claim.
Like I said, never missed a payment and am current with them. WTF, the house is getting more damage to it.....so what else is their to do.....except go guerilla on them one day.
Review about: Ditech Customer Care.
Reason of review: wont return insurance check so can get home fixed.
Monetary Loss: $6280.
Preferred solution: Full refund.