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3 comments

Online account is not accurate.As of 12-19-2016 it shows payment due on 7-01-2016 in the amount of $6117.13 with $7062.75 in unapplied funds and a $76.51 late fee.

I have been paying biweekly ever since Bank America,Country Wide,GreenTree and now Ditech has had my loan.

Never late.Any suggestions?

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ditech. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Don4366
Augusta, Georgia, United States #1310033

Ditech does not work well with split payments.The situation you describe is due to your split payments.

If you can schedule your split payments within your Ditech account 15 day window of payment without penalty, you can break the Unapplied Funds merry-go-round.Have Ditech CS send you an account statement regarding your Unapplied Funds and your mortgage repayment status to give your real estate attorney (get one!) about getting your mortgage back on track.

Anonymous
Dubuque, Iowa, United States #1303047

My loan was originally with Countrywide which Bank of America bought and then went to Green Tree Servicing.I ended up in a non-judicial foreclosure due to their threats.

I got my credit report after 5 years and they charged-off the foreclosure. In California in a non-judicial foreclosure under the "power of sale" clause they are not allowed to charge-off there is no deficiency. Green Tree was a subsidiary of Ditech in 2012 which then bought Green Tree. My credit report is shown as being reported under Ditech Financial LLC.

I was so angry I researched the process. I thought Green Tree was the owner of the loan but in recorded documents for the foreclosure I found out it was Fannie Mae. Make a complaint to the Consumer Financial Protection Bureau. It is more profitable for them to foreclose on your property than it is to service it.

I made a complaint to the CFPB against Green Tree and the foreclosure company for not recording the right documents during the foreclosure. Green Tree/Ditech is investigating my complaint and the foreclosure company will not respond to the complaint so the CFPB is sending my complaint to the Federal Trade Commission. Ask them who the owner of your loan is. Get a copy of your promissory note and Deed of Trust.

The promissory note will tell you when your payments are due by and how much the late fee is. When I got my promissory note and Signature/Name Affidavit from Bank of America/Countrywide I just found out the...

The lender never tells you they sold it to a government entity who puts it into a trust. More than likely, none of these companies are the owner of your loan they are the servicer. They have to follow the guidelines of the government entity which Federal Housing Financial Authority (FHFA) is the conservator for these entities. If enough people make complaints to the Consumer Financial Protection Bureau (consumer.gov) they will sit up and take notice and possibly bring a lawsuit against them like they did with Green Tree.

I did not find out about the lawsuit until this year. Go to the Consumer Affair website and read everyone's complaints about Ditech.

I can't post any reviews on the website because I am not a current client of Ditech.Please write a review and inform people as to what they should do.

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Anonymous

We had greentree as well, they sold our loan to DITECH and since day one, nothing but problems.We refinanced on Nov.

1st, 2016 with another lender.

We are still waiting for a $3,900.00 refund from Ditech, every time I call it is a different story!I hate those ignorant fools!!!!!!!!

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