Ditech Phone Numbers and Emails

Toll-Free Number:

  • (800) 700-9212

Customer Service:

  • (800) 643-0202

Ditech Holding Corporation:

  • (844) 714-8603

Home Loan Specialist:

  • (800) 700-9212

Ditech Email:

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Ditech Contact Information

Ditech Website:

Ditech Online Chat:

Corporate Office Address:

ditech Financial LLC
PO Box 15009
Tempe, Arizona 85284-0109
United States

Other Info (opening hours):

Ditech HOURS

Monday - Friday8am - 5pm ET


Write Ditech:

Ditech Financial LLC

1100 Virginia Drive

Suite 100A

Fort Washington, PA 19034

Fax:

1-866-870-9919
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Ditech Rating Based on 263 Reviews

Rating details

1.3
more details
Customer service
Reliability
Product or Service Quality
Billing Practices

Rating stats

Rating trend

Summary of Ditech Customer Service Calls

179 TOTAL
CALLS
01:24 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ditech Customer Service?

Payments and Charges Question:

  • “Bill”
  • “24 months payment history”
  • “About mortgage payment”

Product/ Service Question:

  • “Loan”
  • “Home loan not on credit report”
  • “Insurance life that had on my account”

Account Question:

  • “My account closed in 2017 foreclosed on loan and I want to speak to someone on getting my title to my trailer”
  • “Account information”
  • “Account number needed for payment”

Staff Question:

  • “Customer service representative”

Request for Information Question:

  • “Questions on transfer on death policy?”
  • “Question about previous account”
  • “Foreclosure inquiry”

Refund Question:

  • “Refund”
  • “Escrow refund”

Activation/ Cancellation Question:

  • “Cancellation of debt”
  • “Cancelling escrow loan”

Website/ Application Question:

  • “Application”
  • “I want the website link to go on line and retrive my W2.”

Employment Question:

  • “Missing 1099 for 2019”

Other Question:

  • “My tax paper”
  • “Check with wrong name”
  • “Interest mortgage”

About

Ditech Terms of Service
Find the right home loan options based on The Client's needs. Learn everything The User of company services need to know before buying The Customer's first home. Find the right refinance loan options based on The Customer's needs. Learn the numbers that affect The Customer's loan. A Home Loan specialist can answer The User's questions and help The Client of Ditech close. A compilation of answers to the most common homebuying, refinancing and account related questions. Articles to help with The Customer's homebuying and homeownership journey. Find out about managing The Client's ditech account online. Find out what sets Ditech apart. website is here to help. See how to contact Website See Company's latest press releases and announcements. Learn about Ditech's' company and browse current openings. Grow The Client's business by leveraging the power of the ditech brand. Read about what Ditech's' Customers have to say about Website Reference to Ditech in this Website is used throughout to mean Ditech Financial LLC, its affiliates and/or subsidiaries.
To read more: https://www.ditech.com/terms-of-use/
Ditech Privacy Policy
To read more: https://www.ditech.com/privacy/
Ditech FAQ
To read more: https://www.ditech.com/homeowner-resources/mortgage-topics/frequently-asked-questions/
Top Ditech Services

Mortgage, Customer Care, Loan

Top Ditech Products

Account, Website, Checking Account

Ditech Pros and Cons

Pros: Rotton crooks, Some representatives are very nice, Website was easy, Mortgage sales people are great, Predators in predatory mortgage loan

Cons: Poor customer service, Unethical lying gross stupidity, No accountablity, Unethical, Staff they are idiots

Related Companies

Greentree Servicing

Summary

Ditech is a financial services company. Ditech is a wholly owned subsidiary of General Motors Acceptance Company, one of the leading lenders in the United States. The company was founded in 1955. Product lineup of the company includes different loans such as auto loans, college loans, and mortgages. The name of the company is an abbreviation of Direct Technology. The tagline of the company is: "People Are Smart." Ditech became famous in US during a set of commercials with competitor banker exclaiming : "Another one went to DITECH!!!"

This direct to consumer lender has a suit of branded Ditech financial products including Sleep EZ Loan with a fixed rate and Real Life Plan with combination of loans.

Ditech reviews and complaints

Ditech is ranked 206 out of 883 in Loans and Mortgages category

Area Served

USA

Payment Methods

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