Ditech Phone Numbers and Emails

Toll-Free Number:

  • (800) 700-9212

Customer Service:

  • (800) 643-0202
  • (844) 714-8603

Ditech Email:

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Contact Information

Ditech Website:

Corporate Office Address:

Ditech Financial LLC
1100 Virginia Drive Suite 100A
Fort Washington, Pennsylvania 19034
United States

Other Info (opening hours):


Monday - Friday: 8:00am - 5:00pm ET


+1 (866) 870 9919

Ditech Rating Based on 281 Reviews

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Summary of Ditech Customer Service Calls

01:22 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ditech?

Product/ Service Question:

  • “Order and imfo”
  • “Loan records”
  • “Loanvv”

Request for Information Question:

  • “To find out how much interest we paid”
  • “Check on a mortgage 2021”
  • “Looking for a house”

Payments and Charges Question:

  • “Payment”
  • “Need to make my mortgage payment”
  • “Outstanding bill”

Account Question:

  • “Account”
  • “Need to see do they hold my account to my house”
  • “Need a letter showing my name added to account and paid this loan.”

Employment Question:

  • “I need my payoff on my loan”
  • “Copy of last paystub”
  • “Missing 1099 for 2019”

Staff Question:

  • “I want to speak to customer service”
  • “Customer service representative”

Refund Question:

  • “Refund escrow”
  • “Refund”
  • “Escrow refund”

Activation/ Cancellation Question:

  • “Cancellation of debt”
  • “Cancelling escrow loan”

Website/ Application Question:

  • “Application”
  • “I want the website link to go on line and retrive my W2.”

Shipping and Delivery Question:

  • “Never received the deed to arm home”

Return/ Replace Question:

  • “Regarding the income tax return”

Other Question:

  • “Support”
  • “Deed for mobile home”
  • “Property auctioned at Pope county AR. Address 212 Sprouse Dr Do er ar”


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Ditech is a financial services company. Ditech is a wholly owned subsidiary of General Motors Acceptance Company, one of the leading lenders in the United States. The company was founded in 1955. Product lineup of the company includes different loans such as auto loans, college loans, and mortgages. The name of the company is an abbreviation of Direct Technology. The tagline of the company is: "People Are Smart." Ditech became famous in US during a set of commercials with competitor banker exclaiming : "Another one went to DITECH!!!"

This direct to consumer lender has a suit of branded Ditech financial products including Sleep EZ Loan with a fixed rate and Real Life Plan with combination of loans.

Ditech reviews and complaints

Ditech is ranked 253 out of 905 in Loans and Mortgages category

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