Contact Ditech Customer Service
Ditech Phone Numbers and Emails
Toll-Free Number:
-
(800) 700-9212
Customer Service:
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(800) 643-0202
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(844) 714-8603
Ditech Email:
Ditech Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ditech is 8007009212. 47% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
People call Ditech mainly because of request for information, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ditech is 8007009212. 47% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
People call Ditech mainly because of request for information, product/ service, payments and charges.
The best email to contact Ditech is socialmedia@ditech.com.
Contact Information
Ditech Website:
Corporate Office Address:
Other Info (opening hours):
HOURS:
Monday - Friday: 8:00am - 5:00pm ET
Fax:
Summary of Ditech Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ditech?
Request for Information Question:
- “I'm looking for my title”
- “Information on prior acvount”
- “Mortgage Assistance”
Product/ Service Question:
- “My loan was paid 3 years ago do not send me these notices about mortgage protection any more”
- “Insurance”
- “Loan”
Payments and Charges Question:
- “Own a trailer that was originally financed with Greentree in Rapid City S.D. . Need to get lien on the title removed in order to obtain title in N. D . Financed 26 years ago. Last payments around 9 or 10 years ago. Do you guys have thehas interthe”
- “Payment”
- “Need to make my mortgage payment”
Account Question:
- “I do not have an account with your company but it's showing on credit karma that my bull was increased”
- “Balance”
- “Account”
Employment Question:
- “Need pay off”
- “I need my payoff on my loan”
- “Copy of last paystub”
Staff Question:
- “I want to speak to customer service”
- “Customer service representative”
Refund Question:
- “Refund”
- “Refund escrow”
- “Escrow refund”
Website/ Application Question:
- “Received a check and ne er took out an application for a mortgage”
- “Application”
- “I want the website link to go on line and retrive my W2.”
Shipping and Delivery Question:
- “I didn't receive my tax papers”
- “Never received the deed to arm home”
Activation/ Cancellation Question:
- “Cancellation of debt”
- “Cancelling escrow loan”
Cards Question:
- “Expired card”
Return/ Replace Question:
- “Regarding the income tax return”
Other Question:
- “Date a mobile home was repossed”
- “Acquiring about property in Louisiana”
- “Lien Release”
Compare Ditech To
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