Ditech - Customer service is total caus
Every time you call to Dtech ,you talk with a differents persons, any of them no know exactly what is the situation, they jump me and jump me and finally somebody say I own them a different cuantitie of how much I am supouse to pay a month, this situation is every month,what's stress my lord,what is the problem please! Then they start to send letters with wrong information,this people make me sick, please Dtech assign me an agent who know what is doing, because every month they make me to pay over charges or lates fees are wrong, only because your agents are not familiar with the account mortgages, we need a custumer service office in Orlando Fl. To help better the people please.
Reason of review: Poor customer service.
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