Ditech Reviews

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Obama's Lining Criminals Pockets (Again) Program

First, it should be stated that all one has to do is interact with anything to do with "HARP" to see how "our" government is completely entwined with the most egregious and criminal of the megagoons called "corporations." Just listen to the "privacy statement" from the government HARP program (phone # 877 300-****) to hear that the "help" you will receive is being funded by "mortgage companies and mortgage investors." Pretty sweet, eh? Like millions of Americans, I was ripped off by the big banks/mortgage companies/fed government in Wall St.'s latest bilking of dagoyim in 2007/08. Like a good little Christian, I remained in my home and continued to grossly overpay, while every shyster and biz criminal I know hot-tailed it out of their underwater mortgage (many had folded their shyster school bill into their mortgage while the market was "hot" -- they then shafted the American public with not only their big old house but also the "refinancings" they had done through the years so that they could avoid paying back their school loans while living high on the hog). Being in Sacramento, CA, I was one of the hardest hit, and after overpaying on my house for 13 years now, I still haven't even come close to breaking even on my down payment and the $50K (a very conservative estimate) I've put into making this house livable (remember, in 2004, any old POS house was going for beaucoup bucks, and it was up to the buyer to take on the massive repairs). Like millions of Americans, my mortgage changed hands (against my will) at least 6 times in those 13 years. It started out as Countrywide, and now it's the equally-criminal Ditech. Just like Obama's failed health care fiasco (which allowed shyster corporations to market all kinds of threatening and/or false crapola to those of us who, working for ourselves, were already grossly overpaying on our health insurance), the HARP program allowed every shyster corporation and their uncle to barrage us with with semi-fraudulent and fraudulent crap. I had literally no idea what was legitimate and what wasn't (and I'm a doctor, so I have a proven record of tenacity when it comes to plowing through the incomprehensible). This, combined with the constant revolving door of mortgage companies taking over my mortgage against my will, kept me from bothering with HARP. Finally in Feb. 2016 I thought I'd better do it before HARP disappeared along with our idiot fuhrer. I spent hours not only on the phone with Ditech, but in then filling out all of their massive paperwork that same night. What I'm trying to put across here is that, even though Ditech were the only ones making TONS of money off of ripping homeowners off once again via HARP, I'm the only one who seemed to care about getting this done in a timely fashion. Long story short, it's now 4/29/16 and I'm told (by the really snippy corporate toadies at Ditech) that now I must pay an "extension fee" (although they refuse to tell me how much it is, or why I should be paying them even more for their own mistakes). Dozens of emails have gone back and forth, whereby I've asked simple, direct questions and received gobbledeguk and hedging for "responses." Also, once one of their toadies baited me with appearing to be nice and knowledgeable (turns out she is just another perfect candidate for working for a criminal corporation like Ditech), I was then switched over to an alien who could not write comprehensible English. I know this person is from Somalia or thereabouts because of her weird name. In fact, I didn't know if "it" was a he or she for at least a month -- yet another simple question that they refused to answer. These criminal corporations are busy importing aliens (via another criminal scam they have going with "our" government -- the B1/B2 visa programs that keep Americans unemployed while criminal corporations like Ditech import Somalians, Indians, etc. so they can pay them less while further breaking down American society). But that doesn't mean that we, as the customer, have to deal with an alien who is ESL -- but with Ditech, you will be forced to deal with them. Honestly, I did not feel comfortable giving this alien my personal financial information, given that I've been the victim of credit card fraud more than once -- and who is responsible for nearly 100% of this kind of crime if it isn't third worlders? But now we're expected to hand over our most private information to them via a criminal corporation like Ditech? Anyway, I don't know how this will end, but I do know that we "little" people have no help available. Go ahead and try to find where you can complain about the fact that "our" government has authorized criminal corporations (who caused our financial ruin) to now rake us over the coals yet again while making thousands of dollars for doing a rotten job. Ditech employees are a hybrid of the lackadaisical government worker merged with the snippy, robotic, corporate toady. If anyone has some light to shine on how we "little" people can do something about this, please let me know. I don't know if you'll be able to comment here, but I'll be leaving this review in as many places as possible. Just type in "Ditech complaints" like I did -- there are millions of us (considering that there are at least 500 disgruntled people for each one who takes the trouble to write a review). Thanks for reading.
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ID
#838596 Review #838596 is a subjective opinion of poster.
Location
Sacramento, California
Service
Ditech Mortgage
Cons
  • Blatant criminality
  • Unethical
  • Customer service
Reason of review
Poor customer service

Ditech Home Loan Review from Washington, Missouri

I have been working with Ditech now since feb 2016 and still have not closed on my house.they knew that my house was under contract and had couple months to get it done..i wwnt over all the information that they needed and they also claimed that they didnt receive everything so i would forward the previous emaol that had everything on it the first time and well there it is..ive had to sent over the same info over and over..alway said its with the underwriter and migjt need more info..this company sucks
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1 comment
#1151452

We are in the same situation. 30+ days and they just called to tell us they "just found out" that we have a house besides the one we are trying to buy.

Really? Not only has it been on our credit report for almost ten years and we already reported it on our application , but we just did a refi on the house two months ago WITH DITECH!

They can't even find information on a mortgage that their company owns! Horrible.

ID
#837457 Review #837457 is a subjective opinion of poster.
Location
Washington, Missouri
Service
Ditech Home Loan
Reason of review
Problems with payment
The complaints are so many and so loud against a group of companies called DITECH, that not only the CFPB and Attorney General around the Country have gotten involved, but now also AXJ is investigating them. If you have any useful information against them to file a...
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2 comments
#1169074

I have documentation showing their deceitful practices.

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ID
#836841 Review #836841 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • No accountablity
Reason of review
Poor customer service
Preferred solution
Full refund
They are a disgusting example of the lack of monitoring, by government agencies and the legal system. They belong in jail based on their illegal, unethical, and disgusting business practices. Why the government does not stop mortgage companies like this from buying...
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1 comment
#1151802

You are so 100% spot on. I will be posting a similar complaint.

ID
#836516 Review #836516 is a subjective opinion of poster.
Cons
  • Unethical
  • Unethical lying gross stupidity
Reason of review
Bad quality
I have had a mortgage for over 20 years... I have NEVER been late. Since they taken over my loans all kind of issues has been going on. Such as late fees, putting money where they wanted to and giving me an EXCUSE why they went up 250.00 a month saying it was cause of...
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2 comments
#1149367

http://www.consumerfinance.gov/complaint/ For complaint process

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ID
#835003 Review #835003 is a subjective opinion of poster.
Service
Ditech Fixed Rate Mortgage
Cons
  • Horrible customer service
Reason of review
Pricing issue
This is the worst company I have ever had to deal with. I was in the process of selling my house and they decided on their own that because no one lived in the house at the time they would just deem that it was not being taken care of and went and changed my locks. I...
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1 comment
#1148550

I just paid off my mortgage with this company Ditech/Greentree//Bank of America (one in the same) all the *** of the earth. and they are now saying it was a repo on my credit...

Please call your senator, state Representative on these unethical companies... Also your attorney General don't stop They are a 257 billion dollar company that BANK ON (no pun intended) you not fighting them...

Believe me this business is going to stop ripping off the poor. If your politician doesn't help then know that they are in bed with them.....And don't re- elect paid off politicians!!!

ID
#834488 Review #834488 is a subjective opinion of poster.
Location
San Diego, California
Service
Ditech Home Loan
Reason of review
Poor customer service
New Reviewer

Scammers

Return my payments to me so I am in default... (So I've spent tons of $ via Western Union sending them back again and again.....To bad they made the mistake of crediting my account and then uncrediting it...my amounts are always slightly different 50 cents to $1.00 more...oops for them...) They put forced placed insurance on my account (2014) and would not tell me name of company (I have had State Farm FOREVER...which they paid before buying additional insurance....). Took me months to get additional insurance cancelled (& even in their own 'writing' they are supposed to take care of all of it)! Now have noticed that they took almost $900 AGAIN out of my acct. besides my premium to State Farm last year for the second time in $2015. Don't know who is out spending it.....BUT I DO KNOW THERE IS NO POLICY!!! This company needs to be put out of business and the ones at the top thrown in prision. They've messed with the wrong person....I have every piece of correspondence they or green tree ever sent me along with telephone calls documented. I am beyond pissed this time around....
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1 comment
#1151071

Good luck, I've been dealing with these same issues for two years.

ID
#833552 Review #833552 is a subjective opinion of poster.
Service
Ditech Mortgage
Cons
  • Worst customer service
  • Them taking a payment then reversing and not telling me
  • Were heavily fined but most the money went to the government
Reason of review
they are crooks
Loss
$3000
Preferred solution
Full refund
1. How can you effectively manage (or expect them to manage) your mortgage account when "DITECH" claims they are "going through a company wide computer conversion"...and for the last 3 weeks NO information (other than you have a mortgage) is available and NO ONE other...
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ID
#832990 Review #832990 is a subjective opinion of poster.
Location
Pacifica, California
Service
Ditech Mortgage
Cons
  • Ability to turn home buying into a nightmare
Reason of review
Problems with payment

TERRIBLE TERRIBLE TERRIBLE

These guys are a bunch of unorganized idiots. EVERYONE knows that property taxes are due in April. They've had by bill since early March, and they never paid it. I call, and every time they tell me... "it's been escalated." When I ask to whom it's been escalate, they say "the correct department." In the meantime, my taxes are now two weeks overdue. I cannot pay my supplemental taxes until my regular tax payment is made, and this RIDICULOUS company cannot tell me when they're going to actually pay the tax bill. They can see the funds available in my account. They have the bill stating that the payment was due on 4/10/16... WHAT THE *** IS THE PROBLEM?? PAY THE BILL!!!
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ID
#831981 Review #831981 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • No accountablity
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered
I have had my mortgage for 20 years, always paid on time and never had a problem, mortgage was sold to Ditech last year and nothing but trouble since. Since my mortgage is auto paid by SunTrust bank it is never late, however Ditech increased my escrow payment without...
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4 comments
#1894238

I was in the habit of just paying my mortgage. just recently received a summary after being sold to Shellpoint and notice they have been adding thousands to my mortgage and around the time this happened to you, they added almost 8k to my 20k balance with no explanation.

they are not taking calls and Shellpoint says I just have to pay it... I filed a complaint but where do we go from here.

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ID
#831118 Review #831118 is a subjective opinion of poster.
Service
Ditech Mortgage
Reason of review
Problems with payment

Ditech Mortgage Review

Have been calling since February trying to figure out why I owe 2 mortgage puts when it is current, it's like one miraculously appeared and in getting collection calls! Meantime my credit is suffering. Anyone try accessing the website? What a joke, I get an error message, and nobody I hsvevspokento understands their computer! ll I've had it and will be making a formal complaint to an agency. My funds arbeing mishandled.
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ID
#830077 Review #830077 is a subjective opinion of poster.
Location
New York, New York
Service
Ditech Mortgage
I am a frustrated customer. I pay a fixed amount every month with the hope that the extra payment will be applied towards the principal. ditech instead kept the additional amount separate called 'un-applied funds account'. In addition, there was an amount in the...
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7 comments
#1596251

Same issue here. How many of you are interested in pursuing class action law suite?

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ID
#823347 Review #823347 is a subjective opinion of poster.
Location
Baltimore, Maryland
Service
Ditech Mortgage
Cons
  • Cannot pay home loan
  • Horrible customer service
  • No accountablity
Reason of review
Poor customer service
I am in the process of getting a mortgage from another company. Ditech reported that I had not made a payment last month. I called and they knew nothing about it. Don't know what's worst getting the info wrong or not knowing anything about it. They told me they would...
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ID
#823199 Review #823199 is a subjective opinion of poster.
Location
Amsterdam, New York
Service
Ditech Mortgage
Reason of review
Problems with payment
New Reviewer
My loan just transferred to Ditech (really it is Greentree: the parent Walter Investment Management Corp (WAC) - NYSE is not fooling anyone with this "rebranding") from RCS. I made my first payment ok, then since I knew the website was down starting 4/1/16 I made my...
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1 comment
#1477590

I hate Ditech/Greentree. Thieves!!!

ID
#822022 Review #822022 is a subjective opinion of poster.
Location
Rancho Palos Verdes, California
Service
Ditech Mortgage
Cons
  • Website down
Reason of review
Problems with payment
Loss
$1749
Preferred solution
Let the company propose a solution
How ridiculous is this? Ditech takes their systems down for 10 days in the middle of tax season. Right now (April 2), you cannot get any info on mortgage interest paid or taxes paid. If you don't have a year end report from them (I don't), you would think that it...
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2 comments
#1148569

Don't believe it... they are the most unethical business entity in this country.

They have been ripping me off for years...Please call your state attorney's office and report them... also your state Representative and senators, don't let them get away with this...

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ID
#822005 Review #822005 is a subjective opinion of poster.
Service
Ditech Mortgage
Cons
  • Horrible customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered