Ditech
Reviews and Complaints
The worst group of educated idiots.
Preferred solution: Get good help, jas is of no help
CUSTOMER SERVICE
Unhappy Widow in North Carolina
My husband and I bought a triple-wide modular home in 1999,we have since had 3 different mortgage companys, Green Tree,Green Point, and Ditech. Up until now we have never had any complaints, recently the hurricane damaged my home in 2018, I filed a claim with the insurance company that is included in with the mortgage company of Ditech which is Assurance Insurance, I received a claims check which I was to sign and return to Ditech for their signature.
I never received my check and was told, your behind on your payments, we wont forward your claims check until payments are made, this has been going on for one year and now another hurricane has come and gone and my home is being destroyed because no money from my insurance company is coming in to do repairs, what am I to do PLEASE HELP!!!! Signed Phyllis Calbreath
- Poor service
Preferred solution: Deliver product or service ordered
WORST CUSTOMER SERVICE
Ditech - Mortgage Review from Hobart, Oklahoma
My home owners insurance
- Rotton crooks
- Oh boy
Preferred solution: Full refund
Unbelievable - Told me ZERO FEE Loan
This is one shady Company
Preferred solution: Let the company propose a solution
Inefficient
Preferred solution: resolve issue
Poor customer service
- Staff or structure
Preferred solution: Let the company propose a solution
DISAPPOINTED WITH DITECH
- Are scammers who prey on the elderly
- Could not provide solution to my minor issue
- Worst customer service
Preferred solution: Full refund
My home owners insurance and for some strange reason I have 2 accounts with ditech. one with a zero balance the other with a balance. why?
Poor customer service
Scam mortgage
- Unethical
- Dishonesty and incompetence
- Horrible customer service
Horrible company claiming bankruptcy but still going after people
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Same thing happened to my dad! He lost everything.
His land and all because of this very thing. He literally became homeless, overnight, because of a natural disaster and DITECH! Ditech sold his mortgage to a new company , while my dad was in active bankruptcy, and now this new company is selling his property and mobile home (that he was told was condemned and ditech kept the check for) and advertises that "Its the perfect for a diy'er and " it won't take many renovations" " ready for personal touches"....
My dad has paid these people a total of 235K for a 33K mobile home. I WILL NOT STOP UNTIL THESE PEOPLE PAY or burn in *** whichever comes first