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To make a long story short, my mortgage was sold to Ditech. I never was late on a payment but they lost my check somehow. I ended up sending three checks that month and applied at another bank that does not sell loans to refinance. Ditech messes with good customers and...
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#1090627
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I received a shortage letter stating as of the following month I needed to pay almost $1200 more a month. They had calculated my escrow wrong. I got a letter from the city explaining the tax situation and letting them know they were wrong. They said they would fix. I...
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Anonymous
Anonymous

Everyone should get a class action lawsuit going. I made a complaint against Ditech f/k/a Green Tree Servicing this year. Green Tree purposely made me go into foreclosure when...

#1088937
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Ditech refuses to call me back when I call over and over to a number of reps including supervisor Jordana, representative Alexis and Adam multiple times. They do not answer their phones or return any of my messages. They have given myself and my mother false...
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#1087484
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Ditech - Hate them

Ditech
#1081830
You never talk to a representative they call you 10 times a day on your home phone you cant talk to anyone about making a payment you get transferred to your representative who is box is always full they are the worst company ever
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Ditech - Horrible customer service

Ditech
#1057660
1.0
Refinanced in March, its now mid June. Have called numerous times to set up biweekly payments, filled out 4 applications. Every time I call nobody knows what's going on. They withdrew money from my account twice and overdrafts occured on my account. I called again, they assured me money would be refunded that day - it's been 4 days still no refund. Horrible service
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Ditech - Loan paid off

Ditech
#1039963
1.0
Paid my loan off, trying to get the documentation sent to me. HORRiBLe sevice! Never able to talk to the same person twice...Always transferred from one person to the next! NEVER AGAIN!
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Ditech Loan Review

Ditech
#1034093
1.0
EverBank in the middle of the foreclosure case Assigned said mortgage GreenTree/Ditech which started harassing me about a 2003 Loan in which, I have over $100,000.00 in payment receipts. Claiming , I owe$75,000.00 Dollars here it is 2017
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Di tech sent me a letter telling me who my "assigned account representative was effective 7/04/2017 including an extension to call. When you call the number they give out there is no way to put in the extension. You have to listen to three minutes of computer garbage...
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1.2
I didn't like
  • Staff or structure
#1081715
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DITECH JACKED MY ACCOUNT BY $16000 FOR NO REASON....CITI MORTGAGE AND DEAD TICK CONSPIRED TO SCREW ME BLUE....STAY AWAY FROM THESE THIEVING CLOWNS...THEY WILL *** SILLY...THEY LOCKED MY ACCOUNT....THEY HANG UP ON ME WHEN I CALL...1 TO 5 STAR RATING..THEY COME OUT AT -3...
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1.0
I didn't like
  • Lied to me
  • Are holding my funds unlawfully
  • Right hand does not know what left is doing
#1081639
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We were once Bank of America, sold to green tree and then sold to DITECH. While at Bank of America I lost my job during which we were trying to do a refinance. My paperwork sat on bank of americas desk for 3 months, while our Heloc fell behind, then got declined for...
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1.0
#1072898
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Every month I try to log into the Ditech website. I almost always have to try to log in 5 - 6 times before it lets me in, but it eventually lets me in. Today I have tried about 10-12 times and it still hasn't let me in. It takes my username and password, and even takes...
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1.0
I didn't like
  • Logging in 6-15 times before it lets me in
#1068402
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This company is the lowest or lows. I filed chapter 13 due to medical expenses. I was required to start making mortgage payments in April 2017 per the bankruptcy agreement. I called April 1st to make a payment and was informed that they didn't have anything in their...
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1.0
I liked
  • Not one little thing
#1059926
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to whom it may concern, I have tried to apply for a refinance with your company and it has been one year of pure ***... the people you have and process you have totally SUCKS I started the process one year ago in April and finally went to another bank and I am closing...
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Anonymous
Anonymous

Be careful because I read on complaints about Ditech at consumet.gov where a man was so fed up he refinanced with another bank. He thought everything was fine, but his refinan...

1.2
I didn't like
  • Bad experience over 1 year then gave up bad bad bad
#1058545
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I did a HAARP mortgage a few years ago and it was a total nightmare but that was years ago. Recently, well actually back in October of 2016 I re-fi'd after being with GreenTree for awhile and then GreenTree merged with DiTech. When my loan was 6 yrs old, they said they...
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1.3
I didn't like
  • Promises not followed through with
  • Are holding my funds unlawfully
  • Being put off
#1042418
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