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This company is the lowest or lows. I filed chapter 13 due to medical expenses. I was required to start making mortgage payments in April 2017 per the bankruptcy agreement. I called April 1st to make a payment and was informed that they didn't have anything in their...
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1.0
I liked
  • Not one little thing
#1059926
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to whom it may concern, I have tried to apply for a refinance with your company and it has been one year of pure ***... the people you have and process you have totally SUCKS I started the process one year ago in April and finally went to another bank and I am closing...
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1.2
I didn't like
  • Bad experience over 1 year then gave up bad bad bad
#1058545
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I did a HAARP mortgage a few years ago and it was a total nightmare but that was years ago. Recently, well actually back in October of 2016 I re-fi'd after being with GreenTree for awhile and then GreenTree merged with DiTech. When my loan was 6 yrs old, they said they...
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1.3
I didn't like
  • Being told it would be taken care of and yet no refund
  • Being put off
  • Disregard for the customer
#1042418
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Ditech - Horrible customer service

Ditech
#1057660
1.0
Refinanced in March, its now mid June. Have called numerous times to set up biweekly payments, filled out 4 applications. Every time I call nobody knows what's going on. They withdrew money from my account twice and overdrafts occured on my account. I called again, they assured me money would be refunded that day - it's been 4 days still no refund. Horrible service
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Ditech - Loan paid off

Ditech
#1039963
1.0
Paid my loan off, trying to get the documentation sent to me. HORRiBLe sevice! Never able to talk to the same person twice...Always transferred from one person to the next! NEVER AGAIN!
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Ditech Loan Review

Ditech
#1034093
1.0
EverBank in the middle of the foreclosure case Assigned said mortgage GreenTree/Ditech which started harassing me about a 2003 Loan in which, I have over $100,000.00 in payment receipts. Claiming , I owe$75,000.00 Dollars here it is 2017
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Modification Review

Ditech
#1019491
1.0
they lie about everything! worst company i have ever dealt with...STAY AWAY IFNYOY CAN!!!@
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CitiMortgage sold to ditech every since then I've been having a lot of problems unbelievable!!! first of all my principal and interest is low because I met at 3% I'm paying almost $600 a month in my escrow which is much more than my principal and interest I pay my...
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Anonymous
Anonymous

Contact the Consumer Financial Protection Bureau @ consumer.gov and call them to make a complaint against Ditech. I got transferred from Bank of America to Green Tree Servici...

#1038009
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Ditech took over my note and the transition was awful. Every time you call you get the same recording "all associates are busy due to extremely high call volume" etc. I can never get through. Lasts year I fell behind on my mortgage and when I called for help, Ditech...
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Anonymous
Anonymous

Make a complaint to the Consumer Financial Protection Bureau at consumerfinance.gov they will tell you how to make the complaint. They do this to countless people and they do ...

1.2
#1036773
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Requested a stop and cancellation to my escrow account, even it was granted, they continue to deduct and allocate MY MONEY to a "closed escrow accnt".... contacted them back in Jan. 2016, to get my money refunded and as of today April 2017 they still holding on to my...
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Anonymous
Anonymous

Make a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov and they will tell you how to do it and what information to provide. They have been doing...

1.1
I didn't like
  • Lack of concern for my money
#1035781
Reply to reviews
My Family Estate of 17 years along with $115,000.00 of hard Earned Mortgage Payment made by Anthony James Wooten was TAKEN by EverBank/GreenTree/Ditech an Corporate America, leaving Anthony James Wooten Cpl. United States Marine Corps, A VETERAN with A NATIONAL DEFENSE...
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Anonymous
Anonymous

Make a complaint to the Consumer Financial Protection Bureau at consumerfinance.gov and call them and they will tell you what you need to do. Can you prove the documents were ...

1.0
#1033427
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Due to my own lack of attention to my escrow shortages and how Green Tree/DiTech has been managing them, after a few years it is now out of control and will take a forensic accountant to figure it out!!! What I do know is that they collect a "cushion" ever year that is...
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Anonymous
Anonymous

You need to contact the Consumer Financial Protection Bureau and make a complaint. Their website is under consumerfinance.gov. They should be making sure their is a cushion i...

Anonymous
Smitty

Sounds awful. Always playing a shell game with your money (YOUR money, not theirs)When you buy a new house, stay away from them. Also avoid : K** Bank (they lost all of my loa...

#1027902
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This is the worst mortgage company I have ever dealt with in 30 years of paying mortgages. Terrible web site, terrible customer service, zero integrity. I paid extra every 2 weeks and they put it in a side account instead of paying off my principal. When I asked them...
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#1027845
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Contact Ditech

Headquarters Address:
Ditech
1100 Virginia Drive Mail Code 190-FTW-L05
Ft. Washington, PA 19034
Phone:
(800) 348-3243
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Ditech has the most inefficient people working there its a wonder they all have jobs!!! They closed my account after receiving our insurance check that was much needed to rebuild our home that was burned! The house was NOT a total loss. They claimed they didn't receive...
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Ldeanda4
Ldeanda4

Do Not use Ditech!!!!

1.0
#1024254
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