filters
state:
Show
city:
Show
product:
Show
My mother passed away in January and 1 of her 2 homes was financed through Ditech. I contacted Ditech to talk to them about the loan and what I needed to do moving forward. I was living and taking over payment for the house that I was in (my mom's first home). I faxed...
Read more
#1117917
Reply to reviews
Loan was paid off. $2500 remained in escrow and they claim to have "cut a check" but cannot verify when or even if the check was sent. It has been months. Ditech is a horrible lender. Cannot get answers from customer service. Cannot get return calls. Cannot get...
Read more
1.0
#1117403
Reply to reviews
Hail damage. My insurance company claims adjuster inspected, cut me a check. 3 weeks ago. Since I'm still paying Ditech, had to send them the insurance check and they WERE supposed to send 1/s of it back to me for the contractor. Well....they have the insurance money...
Read more
Anonymous
Anonymous

I wanted to add to my earlier comment. You might consider calling your local news station if you can and show them the damage and your situation because Ditech isn't sending y...

Anonymous
Anonymous

Is Ditech your loan servicer or did they give you the loan? It's possible that Fannie Mae or Freddie Mac may be the investor or owner of your loan. If Ditech is your servicer ...

#1114527
Reply to reviews

Ditech - Not valid extensions and non responsive

Ditech
#1116223
1.0
Details
I have been trying to make contact for over a month
Comment
Show
Interest Rate

Ditech - HORRIBLE THIEVES!!!!

Ditech
#1094405
1.0
Details
Ditech gets a homeowners insurance claim check and good luck getting them to endorse it!! They "have to have the board review it " basically means you're screwed and they're KEEPING YOUR MONEY!!!! ***! STAY FAR AWAY FROM THIS SHADY COMPANY!!!!!!!! They have thousands of dollars of MY MONEY now and they keep giving the runaround. The government needs to step in and shut this scam place down!!!
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Ditech - Hate them

Ditech
#1081830
You never talk to a representative they call you 10 times a day on your home phone you cant talk to anyone about making a payment you get transferred to your representative who is box is always full they are the worst company ever
Comment
Show

Ditech - Horrible customer service

Ditech
#1057660
1.0
Details
Refinanced in March, its now mid June. Have called numerous times to set up biweekly payments, filled out 4 applications. Every time I call nobody knows what's going on. They withdrew money from my account twice and overdrafts occured on my account. I called again, they assured me money would be refunded that day - it's been 4 days still no refund. Horrible service
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
In December 2016 I found out on credit reports when it was Green Tree Servicing but it says Ditech Financial that they didn't report my payments and put me into repossession in April 2012 through March 2013. They never reported the foreclosure. They took my forced...
Read more
Anonymous
Anonymous

You should get a consumer attorney to look into this. I doubt the FBI will care.

1.0
#1111609
Reply to reviews
Failure to accurately post ALL mortgage payments. Placing mortgage payments into "suspense accounts" Alleging that payments were not received when account statement says it was received and posted on time. Will not allow you to escalate concerns and complaints to a...
Read more
Anonymous
Anonymous

You can report it to the Consumer Financial Protection Bureau and see if they can help you. I suggest you get a complete copy of your Master File which has everything from ori...

1.0
I liked
  • Not one little thing
I didn't like
  • Crooks
#1110690
Reply to reviews
They charge us tax on a lot and not the home. Therefore, increasing our payment by $400. Hoping we will go into default. Ditech plays around with the taxes and insurance in escrow. They cause a shortage and then wants you to send a lump sum payment or increase your...
Read more
Anonymous
Anonymous

Request your whole Master File of your loan and don't let them not give it to you. Keep on them about getting it. You need to see what they're doing with your money. Ditech f/...

#1109939
Reply to reviews
Trying to settle my debt and pay the lying greedy bastards off. They keep saying it's a Short sale. I keep telling them I've been in the house 22 years and I'm keeping the house. I've never missed a payment and I'm just trying to pay off my friggin' loan. There is a...
Read more
I didn't like
  • Unethical
#1109486
Reply to reviews
Ditech promised a lot because I was an existing customer. They did not deliver. I was promised a lower rate and did not get it. I was treated poorly by the loan adjuster. The salesperson who took my info was great but the loan adjuster that took over from there was not...
Read more
Anonymous
Anonymous

Making a complaint with the CFPB is a waste of time. The CFPB sued them when they were Greentree and I'm not sure if consumers ever saw a penny of it. Learn what a QWR (qualif...

Anonymous
Anonymous

They're famous for screwing people. Make a complaint to the Consumer Financial Protection Bureau with your documentation. Their customer service are people with no conscience....

2.3
I liked
  • Mortgage sales people are great
I didn't like
  • Loan process after moving beyond sales
#1109441
Reply to reviews
if you are late on a payment they hold you for a $62.00 late fee which they gladly take first , then hold the rest of the money to unapplied and will not release it until you pay up. I am under chapter 13, they don't care, they still threaten me, they even took me to...
Read more
Anonymous
Anonymous

Do you have a copy of your Promissory Note. It will tell you the percentage that they can charge for a late fee on your payment. Make sure it is actually $62. If you don't h...

#1106663
Reply to reviews
On July 12 2017 my home was a total loss due to a fire,ditech and the insurance company's were both notified by phone that day.On aug 17 2017 they received a check for the amount of 61.626.00, It took a long time to receive it because the insurance sent it to another...
Read more
Anonymous
Anonymous

You should request your complete Master File from Ditech which by law they are supposed to have every document from the beginning of your loan even if it was done by another b...

1.0
I liked
  • Rotton crooks
I didn't like
  • Ditech at all
#1106490
Reply to reviews